Made-to-Order Prints
Each Flower Bumbles with Pegi print is created especially for you after your order is placed. Because our prints are made to order, we generally cannot accept returns or exchanges for a change of mind, an incorrect size selection, or other customer ordering errors once the order has entered production.
Please review your print selection, size, quantity, and shipping information carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
If your print arrives damaged or defective, or if you receive an item different from what you ordered, please contact us promptly so we can review the problem and help make it right.
Please provide your order number, a description of the issue, and clear photographs of the item. We may also request photographs of the packaging.
Once the issue has been reviewed and confirmed, we will work with you on an appropriate resolution, which may include a replacement or refund.
Cancellations
If you need to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request if production has not yet begun.
Because orders are submitted for production after they are placed, we cannot guarantee that an order can be canceled or changed once it has entered production.
Refunds
Refunds are issued when appropriate after a problem with an order has been reviewed. If a refund is approved, it will be issued to the original payment method used for the purchase.
Please allow time for your bank or credit card company to process and post an approved refund to your account.
Returns
Please do not return or mail an item without contacting us first. Because our prints are made to order, returns must be reviewed and authorized before an item is sent back.
If a return is required as part of resolving an approved claim, we will provide instructions at that time.
Contact Us
If you have a question about a return, refund, cancellation, or problem with your order, please contact us at support@flowerbumbleswithpegi.shop.
Please include your order number and any relevant details or photographs so we can assist you as quickly as possible.